Yes, it is possible to schedule a visit to Harmonices to see the facilities, get an idea of what life is like in the community and ask any questions you may have. Visits are often a great way to evaluate if the community fits your needs and preferences.
I'm not sure where I would like to live, can I make several visits to discover your options?
Yes, it is advisable to make several visits, and even to visit multiple facilities — this will help you discover all the available options and make a decision based on your needs and interests. In our case, we are delighted to welcome you as many times as necessary; you can schedule several visits with us at different times so that you can get a complete picture of what Harmonices has to offer and determine whether it is the right place for you.Contact us by phone or by filling in the form and we will arrange one or several visits.
What do your prices include?
The services and elements included in the prices may vary depending on the package and Harmonices policies. In general, prices usually include the rent of your apartment, cleaning services, maintenance, basic supplies (such as water, electricity and heating), meals if provided, access to common areas, and possibly other specific amenities and services. We recommend that you carefully review the terms of your contract to understand exactly what services and supplies are included in the price.
In addition, you can personalize your experience by adding optional services such as extended housekeeping, daily home-cooked meals, and a comprehensive wellness package that includes group activities, medical consultations, nursing care, and podiatry. In this way, you only pay for the services you truly need, while preserving the comfort, independence, and quality of life that define the Harmonices Villas.
Are the prices the same for two, six or eleven months?
Prices may vary depending on the length of your contract and Harmonices' policies. In some cases, there may be more advantageous rates for long-term contracts. We suggest that you contact the Harmonices admissions team for specific information on available rates and contract options.
Do you guarantee the same price if I want to renew at the end of my contract?
The price guarantee for renewing your contract will depend on Harmonices' policies and terms. In some cases, special conditions may be offered for residents who decide to renew their contract, but this may vary. We recommend that you discuss contract renewal and specific conditions with the Harmonices admissions or finance team before making a decision.
In any case, any adjustment to the rate will be communicated to our clients at least two months in advance.
Do I have to pay a deposit?
The bond policy may vary depending on the circumstances and the contract. In many cases, the payment of a bond is required, which is generally used as security to cover possible damages or outstanding debts at the end of the contract. We recommend that you check the bond details in your lease agreement and discuss any questions you may have with the Harmonices admissions team.
Do I have to pay a reservation fee? another commission?
To formalize the rental agreement, a two-month security deposit will be required as a guarantee to cover any potential damages or outstanding debts at the end of the contract. We are at your disposal to clarify any questions you may have, and we invite you to verify the deposit details in your lease agreement.
What happens if my supply consumption exceeds 50€?
No problem, we include all the basic supplies such as electricity, water and unlimited internet.
How to book?
To book an apartment at Villa Harmonices, we invite you to contact us by writing to info@harmonices.es or by calling +34 602 086 210. From our Customer Service department, we will send you the reservation form, inform you of all the necessary steps to formalize the reservation, and clarify any questions that may arise.
Is it possible to book online only?
At Villa Harmonices Mirasierra, we are delighted to offer you a special and personalized service with individualized attention, taking into account your particular needs and advising you so that your experience at Harmonices is unique and tailored to your requirements. For this reason, we process reservations personally after having had direct contact with the client.
Can I book for a minimum period to try and then extend?
At Villa Harmonices Mirasierra, we believe in long-term stays that avoid resident turnover and foster a sense of community; therefore, long-term stays are ideal. However, you may begin your stay with a trial period, after which the rental agreement would be formalized
What documents do you need for a reservation?
To begin the apartment reservation process, you will need to fill out an application form. You will be asked to provide an identification document (national ID, passport, etc.) as well as documentation proving the source of your income or funds for the payment of rent (income certificate, pay slips, tax return, etc.)
What do I have to pay before check-in?
Prior to check-in or the start of the rental agreement, you will need to formally sign the contract and make an advance payment for the current month, as well as the initial security deposit, equivalent to two monthly rent installments. We recommend carefully reviewing the contract and requesting any clarification regarding dates and payment methods, as well as rent updates, with our Customer Service team, so that all points are clear before your arrival.
Is there a minimum or a maximum stay?
There is no maximum stay at our Villa Harmonices. We want our residents to stay with us for as long as possible, as this avoids resident turnover and allows bonds to form within a solid and cohesive community.Regarding the minimum stay, we favor long-term stays to encourage stability and integration into the community. However, we offer a trial and adaptation period before confirming the definitive rental agreement. If your circumstances are special and you require a short stay, we recommend consulting with our Customer Service team (info@harmonices.es) to evaluate your specific case and find the best possible solution.
How is the monthly payment made? When do I have to pay?
The monthly payment is due within the first 5 days of each month, always by bank transfer. Any extra service not included in the monthly rent will be billed the month following its use.
What is a SEPA payment?
SEPA (Single Euro Payments Area) is a European payment system that allows transfers and direct debits in euros throughout the SEPA territory. In most cases, monthly payments to Harmonices will be made via SEPA bank transfer, making the payment process easier.
What if I want to end my contract before the due date?
If you wish to terminate your contract before the agreed end date, you must respect the two-month notice period established in your lease agreement, as failure to do so may result in an early termination penalty.
When do I recover the bond?
The return of the security deposit will depend on the conditions and terms of your lease. Usually, the deposit is refunded after an inspection of the apartment is carried out to ensure that it is in good condition and in accordance with the terms of the contract. The time for the return of the security deposit may vary depending on Harmonices policies and local laws. We suggest that you review the specific details of your contract and discuss the reimbursement process with our finance or admissions team.
Is it possible to enter any day of the month?
Whenever availability allows at Harmonices, we offer flexibility so that residents can move in at any time of the month. Therefore, we recommend getting in touch with our Customer Service team (info@harmonices.es) to verify availability and coordinate your move-in date according to your needs.
Can the contract be terminated any day of the month?
Yes, the contract may be terminated on any day of the month, provided that the 2-month notice period stipulated in the rental agreement for termination is respected.
How do I check in?
The check-in process will be carried out in collaboration with our admissions team. Once you decide to move to Harmonices, you will need to coordinate a convenient arrival date with our staff. During check-in, you will receive the keys to your apartment and all important information related to the community rules and available services.
How do I check out?
The check-out process will be coordinated according to the terms of your contract. You must notify our admissions team in advance of your intention to end your stay. During the check-out, the condition of your apartment will be reviewed and the necessary arrangements will be made for the return of the keys and any other process related to the termination of your contract.
Are you looking for a particular tenant profile?
Yes, at Harmonices we look for residents over 60 years of age who wish to live independently in an exclusive, comfortable, and enriching environment that encourages socialization and a sense of community among residents. We value diversity and promote an inclusive atmosphere that fosters friendship and companionship among residents.
What type of tenants live in your Senior Living?
The people who come to live at our Villa are 60 years of age or older and are active individuals who wish to live independently, while also appreciating the company and socialization with other residents with whom they can share common interests. In general, they seek an environment that offers them independence while also allowing them to participate in enriching activities that provide opportunities to form meaningful bonds. They are people who want to enjoy a more comfortable life in an exclusive, convenient, and safe setting.
What would my daily life be like in a Harmonices Senior Living?
At Villa Harmonices, you will discover a unique lifestyle centred around the well-being, comfort, and quality of life of our residents. We offer an exclusive and welcoming environment, with activities and opportunities for socialisation. Our services include catering, 24-hour maintenance, preventive medical assistance, and additional care services should they be required, all within a safe and peaceful setting.Here, you will enjoy the company of fellow residents who share common interests, and you will have access to an active and fulfilling life. You will become part of a unique community where every detail has been carefully considered for your comfort and satisfaction. For further information, please visit our Living at Harmonices section, where you will find comprehensive details regarding services, communal spaces, activities, and everything related to life at our Villa Harmonices Mirasierra."Your daily life at Harmonices would focus on comfort, safety and quality of life. We offer recreational activities, opportunities to socialize, food services, medical assistance and care if needed, as well as the peace of mind of living in a carefully maintained environment. You can participate in activities, interact with other residents and enjoy an active and full life.
What do I need to live in Harmonices?
At Harmonices, all you need to begin a new chapter full of well-being and fulfilment is the desire to live life on your own terms.Leave your worries behind and enjoy the freedom to decorate your apartment to your taste. You may furnish and personalise it as you have always envisioned, bring your own belongings, or, if you prefer, allow our interior design team to guide you in creating a unique and tailored space.At Harmonices, we take care of everything else, so that you may focus solely on enjoying life.
Do you take care of the maintenance?
Yes, at Harmonices we take care of the maintenance of our facilities and apartments. Our goal is to make sure everything is in good condition for your comfort and safety. In addition, we provide 24/7 assistance exclusively for emergencies, ensuring your peace of mind and safety at all times. Our goal is for your only concern to be enjoying your stay and dedicating your time to activities that bring you wellbeing and fulfillment.
Do I have to pay extra for maintenance?
The regular maintenance of our facilities and apartments is included in our services and does not entail additional costs for our residents.
What if something doesn't work?
If something in your apartment or common areas is not working properly, you can let us know about the incident, and our maintenance team will take care of it in a timely manner.
What happens if I break something?
If you accidentally break something in your apartment or in common areas, we recommend that you report the incident to us as soon as possible. Depending on the situation, there may be replacement or repair policies for damaged items, but we'll always work with you to find the best solution.
How to report an incident?
To report an incident, you can contact our reception team or use any other means of communication that we provide. We are available to help you and resolve any issues you may have.
Who do I call if I have an emergency?
In the event of an emergency, such as medical problems or security situations, we recommend that you call the emergency number that we will provide during your stay. Our staff will be ready to assist you and provide you with the necessary help in critical situations.
Are you in charge of cleaning my apartment?
At Harmonices, basic cleaning is included once a month as part of the serviced rental agreement. For those who wish for more frequent upkeep, we offer an optional Cleaning Package, which includes weekly cleaning, bed linen and towel changes, and bed-making service. In this way, each resident may choose the level of attention that best suits their needs and lifestyle.
Do I have to pay extra for cleaning?
Basic cleaning of your apartment is included once a month as part of our standard services. Should you require more frequent cleaning or an extended housekeeping service, you may contract our optional Cleaning Package, which includes weekly cleaning, bed linen and towel changes, and bed-making service. Communal areas are regularly attended to by our team at no additional cost to residents.
Do you take care of the change of sheets and towels?
Bed linen and towel changes are included as part of our optional Cleaning Package. This service ensures your comfort and hygiene through weekly cleaning, bed linen and towel changes, and bed-making service, all managed by our housekeeping team. Residents who do not contract the package have access to a basic monthly cleaning service included in the serviced rental agreement.
Do I have to pay extra for the laundry service?
The laundry service for bed linen and towels forms part of our optional Cleaning Package. This service includes the weekly washing and changing of bed linen and towels, ensuring your comfort and well-being without the need to attend to these tasks yourself.
Should you require laundry or dry-cleaning services for personal garments, these may be easily contracted as an additional à la carte service, with the flexibility to choose your preferred frequency.
How does cleaning common areas work?
Our communal areas are cleaned on a regular basis by our housekeeping team. We maintain a high standard of cleanliness throughout all shared spaces, including recreational areas, the library, terraces, the swimming pool, the gymnasium, dining rooms, and corridors. This contributes to creating a pleasant and safe environment for all of our residents.
